Roadmap Effective training is the cornerstone of a robust workers' compensation program. However, no training program is perfect from the start. Continuous improvement is essential, and claims provide a wealth of insights to refine training […]

Roadmap  When an injury occurs in the workplace, an organization’s response shapes the recovery journey for the injured worker and the effectiveness of the entire workers’ compensation program. This roadmap provides actionable steps to manage […]

Proactive planning is a game-changer in workers' compensation. Before injuries occur, establishing a robust framework rooted in prevention and preparation lays the foundation for success. Organizations that focus on fostering a safety culture, equipping employees […]

Case File When a worker received workers' compensation benefits while off of work, it cut against his case that he didn't make an informed election of benefits after losing a finger in an accident at […]

Roadmap Effective workers' compensation management requires more than simply addressing claims as they arise; it demands a systematic approach to tracking and evaluating each case. By closely monitoring claims progress and analyzing relevant data, employers […]

Roadmap The claims process is pivotal for injured workers, shaping their perceptions of their employer and the workers' compensation system. A positive claims experience ensures injured employees feel supported, respected, and empowered during challenging times. […]

When a workplace injury occurs, the claims management process becomes a pivotal experience for the injured worker. It is often the most significant interaction they have with their employer during their recovery journey, shaping their […]

The opioid crisis, a pressing issue that has significantly impacted the workers' compensation industry, demands urgent attention from claims professionals. The June 2024 Supreme Court decision, which rejected Purdue Pharma's proposed bankruptcy settlement, has further […]