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Please Note: for Claims assistance or questions about coverage and exemptions You will need to call one of the numbers listed below.
Also be aware that the Workers' Compensation Assistance Offices in different states may go by different names such as "Industrial Accidents."
These are the only numbers that we are aware of and have available for Massachusetts Workers' Compensation.
Appeal in Person - Dept. of Industrial Accidents - Lafayette City Center
2 Avenue de Lafayette Boston 02111-1750
Phone:
Fax:
Email:
Appeal of Conference Proceeding - Processing Form 121
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7317
Fax: 617-727-6974
Email: Juliette.Cruickshank@Mass.gov
Assistant to Administrative Judge Ann M. McNamara - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7398
Fax: 617-727-6477
Email: Elaine.Frattaroli@mass.gov
Assistant to Administrative Judge Douglas Bean - Lawrence
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2004
Fax: 978-683-4168
Email: Kelly.Ivers@Mass.gov
Assistant to Administrative Judge Karen Fitzgerald - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7331
Fax: 617-727-6477
Email: Mylien.Vuong@mass.gov
Assistant to Administrative Judge Lauren Bergheimer - Fall River
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 508-689-6309
Fax: 508-672-8667
Email: Jennifer.McElroy@Mass.gov
Assistant to Administrative Judge Marguerite S. O'Neill - Fall River
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 608-689-6309
Fax: 508-672-8667
Email: Jennifer.McElroy@Mass.gov
Assistant to Administrative Judge Michael Williams - Fall River
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 508-689-6310
Fax: 508-672-8667
Email: Donna.Briggs@mass.gov
Assistant to Administrative Judge Stephen H. Murray - Fall River
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 508-689-6310
Fax: 508-672-8667
Email: Donna.Briggs@mass.gov
Assistant to Administrative Judge Timothy Dooling Cases A-L - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 413-750-3838
Fax: 617-727-6477
Email: Gail.Murawski@Mass.gov
Assistant to Administrative Judge Timothy Dooling Cases M-Z - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 413-750-3806
Fax: 413-750-3806
Email: Marcia.Wearing@Mass.gov
Assistant to Administrative Law Judge A. Ninoska Rosado - Cases A-M - Lawrence
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2005
Fax: 978-683-4168
Email: Macy.Yan@Mass.gov
Assistant to Administrative Law Judge A. Ninoska Rosado - Cases N-Z - Lawrence
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2004
Fax: 978-683-4168
Email: Kelly.Ivers@Mass.gov
Assistant to Administrative Law Judge Bernard Fabricant - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7309
Fax: 617-727-7122
Email: Lynette.Jones@mass.gov
Assistant to Administrative Law Judge Carol Calliote - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7311
Fax: 617-727-7122
Email: Melissa.Crosby@mass.gov
Assistant to Administrative Law Judge Catherine Watson Koziol - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7394
Fax: 617-727-7122
Email: Cheryl.McCrevan@mass.gov
Assistant to Administrative Law Judge Dennis Maher - Worcester
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3388
Fax: 508-753-4780
Email: Donna.Gingras@Mass.gov
Assistant to Administrative Law Judge John Preston - Lawrence
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2005
Fax: 978-683-4168
Email: Macy.Yan@Mass.gov
Assistant to Administrative Law Judge Joseph M. Spinale - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7398
Fax: 617-727-6477
Email: Elaine.Frattaroli@mass.gov
Assistant to Administrative Law Judge Karen Fabiszewski - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7394
Fax: 617-727-7122
Email: Cheryl.McCrevan@mass.gov
Assistant to Administrative Law Judge Martin J. Long - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7309
Fax: 617-727-7122
Email: Lynette.Jones@mass.gov
Assistant to Administrative Law Judge Matthew F. King Cases A-L - Worcester
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3381
Fax: 508-753-4780
Email: Sharon.Herriage@Mass.gov
Assistant to Administrative Law Judge Matthew F. King Cases M-Z - Worcester
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3388
Fax: 508-753-4780
Email: Donna.Gingras@Mass.gov
Assistant to Administrative Law Judge Michael Sherry - Worcester
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3381
Fax: 508-753-4780
Email: Sharon.Herriage@Mass.gov
Assistant to Administrative Law Judge Omar Hernandez - Boston
Phone: 857-231-7307
Fax: 617-727-7122
Email: Melissa.Crosby@mass.gov
Assistant to Administrative Law Judge Steven Rose - Cases A-L - Springfield
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3808
Fax: 413-784-1138
Email: Gail.Murawski@Mass.gov
Assistant to Administrative Law Judge Steven Rose - Cases M-Z - Springfield
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3806
Fax: 413-784-1138
Email: Marcia.Wearing@Mass.gov
Assistant to Administrative Law Judge Thomas Daniels Cases A-L - Springfield
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3808
Fax: 413-784-1138
Email: Gail.Murawski@Mass.gov
Assistant to Administrative Law Judge Thomas Daniels Cases M-Z - Springfield
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3806
Fax: 413-784-1138
Email: Marcia.Wearing@Mass.gov
Assistant to Senior Judge Omar Hernandez
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-231-7307
Fax: 617-727-7122
Email: Melissa.Crosby@mass.gov
Bureau of Managed Care
Phone: 617-521-7372
Fax:
Email:
Claims
Phone: 617-878-9860
Fax:
Email:
Claims Administration - Forms Filing/Processing Inquiries, Keeper of Records Request
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7493
Fax:
Email: Francisco.Pena@mass.gov
Claims Supervisor
857-321-7481
Phone:
Fax:
Email: Lauren.Godding@mass.gov
Claims Supervisor
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7304
Fax: 617-727-4551
Email: Meghan.Orio@mass.gov
Conciliation Manager (Reschedule Conciliation)
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7366
Fax: 617-727-4366
Email: Dele.Edebiri@Mass.gov
Conciliation Manager - Boston - Dale Edebiri
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7366
Fax: 617-727-4366
Email: Dele.Edebiri@Mass.gov
Conciliation Unit - Springfield - Conciliator Eric Johnson
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3815
Fax: 413-784-1138
Email: Eric.Johnson@Mass.gov
Conciliation Unit - Springfield - Conciliator Leslie Branco
436 Dwight Street, Room 105 Springfield 01103
Phone: 413-750-3819
Fax: 413-784-1138
Email: Leslie.Branco2@Mass.gov
Conciliation Unit - Worcester - Conciliator Thomas Vincequera
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3432
Fax: 508-798-7822
Email: Thomas.Vincequere@Mass.gov
Conciliation Unit - Boston
Phone: 617-727-4900
Fax:
Email:
Conciliation Unit - Boston -
Conciliator Alice Lee
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7422
Fax: 617-727-4366
Email: Alice.Lee@mass.gov
Conciliation Unit - Boston - Conciliator Kelly Lydon
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7424
Fax: 617-727-4366
Email: Kelly.Lydon@mass.gov
Conciliation Unit - Boston - Conciliator Thomas Rashid
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7418
Fax: 617-727-4366
Email: Thomas.Rashid@mass.gov
Conciliation Unit - Fall River - Conciliator Coleen Cox
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 508-689-6305
Fax: 508-672-0779
Email: Colleen.Cox@Mass.gov
Conciliation Unit - Fall River - Conciliator Cory Fazio
1 Father DeValles Boulevard, 3rd Floor Fall River 02723
Phone: 508-676-6304
Fax: 508-672-0779
Email: Cory.Fazio@Mass.gov
Conciliation Unit - Lawrence - Conciliator Adam Knight
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2001
Fax: 978-683-3137
Email: Adam.Knight@mass.gov
Conciliation Unit - Lawrence - Conciliator Sheri Conte
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 351-204-2003
Fax: 978-683-3137
Email: Sheri.Conte@Mass.gov
Conciliation Unit - Worcester - ConciliatorYves Laine
100 Front Street, Suite 310 Worcester 01608
Phone: 508-762-3364
Fax: 508-753-4780
Email: Yves.Laine2@mass.gov
Dep. Director Investigations
Phone: 857-321-7487
Fax:
Email: Alan.Green@mass.gov
Department of Industrial Accidents - Boston
Lafayette City Center, 2 Avenue de Lafayette Boston 02111-1750
Phone: 617-727-4900
Fax:
Email:
Department of Industrial Accidents - Toll Free & Email
Phone: 800-323-3249
Fax:
Email: Info2@mass.gov
Dept. of Industrial Accidents - Fall River
1 Father Devalles Blvd. Fall River 02723
Phone: 508-676-3406
Fax:
Email:
Dept. of Industrial Accidents - Lawrence
354 Merrimack Street, Entrance C, Suite 230 Lawrence 01843
Phone: 978-683-6420
Fax:
Email:
Dept. of Industrial Accidents - Springfield
436 Dwight Street, Rm. 105 Springfield 01103
Phone: 413-784-1133
Fax:
Email:
Dept. of Industrial Accidents - Worcester
Mercantile Center,100 Front Street, Suite 310 Worcester 01608
Phone: 508-753-2072
Fax:
Email:
DIA Document Management System (DMS) Public Information Office
Phone: 617-727-4900
Fax:
Email:
DIA Office of Self-Insurance
Phone: 617-626-5468
Fax:
Email:
Director Of Insurance Assessments & Payments, Self-Insurance, Inquiries
19 Staniford Street, Fifth Floor Boston 02114
Phone: 617-626-5468
Fax:
Email: Aalana.Feaster@detma.org
Division of Insurance - Toll Free
1000 Washington Street, Suite 810 Boston 02118
Phone: 877-563-4467
Fax:
Email:
Division of Insurance Commissioner Gary D. Anderson
Phone: 617-521-7794
Fax:
Email:
Division of Insurance Fraud
Phone: 617-439-0439
Fax: 617-439-0404
Email:
Drug Free Workplace Info
Phone: 617-727-5000
Fax:
Email:
Employer's Coverage Information
Phone: 617-626-5481
Fax:
Email:
eServices Assistance - Telephone & Email Address
Phone: 617-878-9778
Fax:
Email: WC-eServices@hrd.state.ma.us
Fraud
Phone: 857-321-7313
Fax:
Email:
Fraud - Toll Free
Phone: 877-627-7233
Fax:
Email:
Health Care Services Board (HCSB) Director - Development of Treatment Guidelines
Phone: 857-321-7574
Fax: 617-727-7470
Email: Diane.Neelon@mass.gov
Impartial Medical Examination (IME)
Phone: 617-878-9860
Fax:
Email:
Impartial Medical Examination (IME) Scheduling Manager
2 Avenue de Lafayette Boston 06111-1750
Phone: 857-321-7442
Fax:
Email: Deborah.Keefe@mass.gov
Impartial Medical Examination (IME) Scheduling Supervisor
Phone: 857-321-7440
Fax: 617-727-6974
Email: Maryanne.Fitzpatrick@mass.gov
Impartial Scheduling
2 Avenue de Lafayette Boston 06111-1750
Phone: 857-321-7327
Fax: 617-727-6974
Email: Ingrid.Askew@mass.gov
Impartial Scheduling, IME's, Form 121's, Appeals & Missed Exam Fees
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7442
Fax:
Email: Deborah.Keefe@mass.gov
IT Supervisor - DIA
Phone: 857-321-7348
Fax:
Email: Yafa.Rachmany-Arkin@mass.gov
IT Unit - Helpdesk
Phone: 857-321-7302
Fax:
Email:
Judicial Support Manager
Phone: 857-321-7326
Fax: 617-727-6477
Email: Deborah.Pierre@Mass.gov
Managed Care Organization (MCO)/Health Info - Toll Free
Phone: 800-841-2900
Fax:
Email:
MRC State Rehabilitation Council (SRC)
Phone: 617-204-3665
Fax:
Email: StateRehabCouncil@MassMail.State.MA.US
OEVR (Vocational Rehabilitation) Director
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7401
Fax: 617-727-4366
Email: Erin.Muschette@mass.gov
OSHA - Boston North Area Ofc. - Federal OSHA covers private Employers/Employees in MA
138 River Road, Suite 102 Andover 01810
Phone: 978-837-4460
Fax: 978-837-4455
Email:
OSHA - Boston North Office
Phone: 978-837-4460
Fax: 978-837-4455
Email:
OSHA - Boston South Office
Phone: 617-565-6924
Fax: 617-565-6923
Email:
OSHA - Springfield Office
Phone: 413-785-0123
Fax: 413-785-0136
Email:
Public Information Office
Phone: 800-224-6196
Fax:
Email:
Records Access Coordinator
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7301
Fax:
Email: Marie.McBride@mass.gov
Rehabilitation Commission Central Office
600 Washington Street Boston 02111
Phone: 617-204-3600
Fax: 617-727-1354
Email:
Rehabilitation Commission Central Office - Toll Free
Phone: 800-245-6543
Fax:
Email:
Scanning Issues
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7434
Fax: 617-727-6974
Email: Manuela.Oliveira@Mass.gov
Second Injury Trust Fund Info
Phone: 857-321-7470
Fax:
Email:
Second Injury Trust Fund Info - Toll Free
Phone: 800-323-3249
Fax:
Email:
Secretary to Administrative Judge Tamara Ricciardone - Boston
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7439
Fax: 617-727-6477
Email: JoAnne.Simon@mass.gov
Senior Judge Omar Hernandez
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-231-7307
Fax: 617-727-7122
Email: Omar.Hernandez@mass.gov
Third Party Liability Claims Supervisor
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7384
Fax: 617-727-6974
Email: Edna.Smith@mass.gov
Utilization Review
Phone: 617-727-4900
Fax:
Email:
Utilization Review - Toll Free
Phone: 800-266-7891
Fax:
Email:
WC - Claim Status, Eligibility, Issues
Phone: 617-727-4900
Fax:
Email:
WC Claim Status, Eligibility, Issues (Toll Free)
Phone: 800-323-3249
Fax:
Email:
WC Public Information Office - Manager
2 Avenue de Lafayette Boston 06111-1750
Phone: 857-321-7359
Fax: 617-727-7470
Email: Marie.Askew-Lee@mass.gov
WC Trust Fund Director
Phone: 857-321-7562
Fax: 617-727-6659
Email: Karen.Fabiszewski@mass.gov
WC Trust Fund Manager
2 Avenue de Lafayette Boston 02111-1750
Phone: 857-321-7350
Fax: 617-727-6659
Email: Patrick.Ronan@mass.gov
Workplace Safety & Health Program - Public Sector Workers
72 School Street Taunton 02780
Phone: 508-616-0461 x9488
Fax:
Email: safepublicworkplacemailbox@mass.gov
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