New Webinar Explores Emotional Intelligence in Claims Management

ReEmployAbility, Inc.  

Contact: Becka Dearth  

(813) 371-6808 | news@reemployability.com  

PRESS RELEASE FOR IMMEDIATE RELEASE 

NEW WEBINAR EXPLORES THE POWER OF EMOTIONAL INTELLIGENCE IN CLAIMS MANAGEMENT 

BRANDON, FL – April 03, 2025 - ReEmployAbility CEO, Debra Livingston, and The Kraft Heinz Company Head of Organization Development, Brittany Parr, will present a compelling new webinar. The “Harnessing Emotional Intelligence in Claims Management,” will be presented live on Thursday, May 22, 2025, at 1:00 PM (EDT). Designed for claims professionals looking to elevate their communication, decision-making, and conflict resolution skills, this session will provide valuable insights and practical strategies for more effective interactions.  

In this engaging webinar, attendees will dive into the four core components of Emotional Intelligence (EI)—self-awareness, self-management, social awareness, and relationship management—and discover how these skills can enhance claimant interactions. Through real-world case studies, interactive discussions, and live polls, participants will gain hands-on experience in applying EI principles to challenging claims situations.  

Key Topics Include:  

• Mindfulness: Stay present and aware of managing emotions and respond thoughtfully in claims interactions. 

• Emotional Regulation: Control reactions and stay composed under pressure to handle claims professionally. 

• Empathetic Listening: Actively listen and validate emotions to build rapport and understand employee concerns. 

• Trust-Building: Foster credibility through clear communication and consistency. 

By the end of the webinar, attendees will walk away with actionable techniques to humanize the claims experience, foster positive outcomes, and confidently handle difficult conversations. Don’t miss this opportunity to transform your approach to claims management!  

For more details and to register, visit https://workcompcollege.com/webinar-applying-emotional-intelligence-in-claims-management/ 

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About WorkCompCollege:  

WorkCompCollege.com, a service of Workers’ Compensation Educational Services, LLC, is not a certified college or university and does not offer degrees. Instead, it provides a virtual training platform with certification to enhance outcomes for injured workers and their employers. The “college” theme reflects a commitment to advanced learning, and the program is shaped by industry professionals dedicated to improving workers’ compensation through a “Whole Person Recovery” approach. Learn more at WorkCompCollege.com.  

About ReEmployAbility:   

ReEmployAbility, with over 20 years in business, is the nation’s largest provider of early return-to-work services and transitional employment. Their Transition2Work® program offers a cost-effective solution for modified light-duty assignments, helping employers reduce claim costs while injured employees heal. Through a nationwide network of nonprofit partners, they connect injured workers to meaningful opportunities, supporting their transition back to work. Learn more at www.ReEmployAbility.com or call 866-663-9880. 

About The Kraft Heinz Company 

The Kraft Heinz Company is the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world, with eight $1 billion+ brands. A globally trusted producer of delicious foods, The Kraft Heinz Company provides high quality, great taste and nutrition for all eating occasions, whether at home, in restaurants, or on the go. Learn more at KraftHeinzCompany.com. 

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