Share This Article:
What’s Up with Retail? NCCI Expert Looks at Frequency that Outpaces Other Industries
16 May, 2024 Frank Ferreri
Orlando, FL (WorkersCompensation.com) -- Attendees at NCCI's Annual Insights Symposium this week heard multiple points of good news about the strength of workers' compensation, including the drop in frequency across all industry.
However, one industry, retail, is outpacing all others, leading Sandra Kipust to explore the trend in her "Industry Drill Down" Wednesday, a session she presented with Amanda Glish. While all industries have saw a 2.2% frequency decrease between 2015 and 2022, retail only declined by 0.4%.
Why? Kipust explained that things have changed a lot since COVID made its disruptive appearance. During the past few years, retail has seen:
+ An increase in quits, with the best, most experienced workers leaving retail jobs.
+ With an increase in quits has come a decrease in layoffs, meaning that the workers that are still on the job have less experience and knowledge on how to perform the work safely.
+ The work itself is change, as retail workers are now performing tasks that they didn't just a few years ago. For example, instead of standing at a single register, many retail workers are responsible for multiple self-checkout machines and fulfilling curbside orders.
Other factors that push frequency up in the retail space, as well as other industries, including newer workers working increased hours and performing multiple roles for employers, Kipust said.
Nonetheless, as far as workers' compensation is concerned, the picture is still a good one.
"Claim frequency has returned to long-term declines," Kipust said, "and the increased variability can be explained by employment trends."
california case management case management focus claims compensability compliance compliance corner courts covid do you know the rule ethics exclusive remedy florida glossary check Healthcare health care hr homeroom iowa leadership medical medicare NCCI new jersey new york ohio opioids osha pennsylvania Safety simply research state info technology tennessee texas violence washington WDYT west virginia what do you think women's history month workers' comp 101 workers' recovery workers' compensation contact information Workplace Safety Workplace Violence
Read Also
About The Author
About The Author
-
Frank Ferreri
Frank Ferreri, M.A., J.D. covers workers' compensation legal issues. He has published books, articles, and other material on multiple areas of employment, insurance, and disability law. Frank received his master's degree from the University of South Florida and juris doctor from the University of Florida Levin College of Law. Frank encourages everyone to consider helping out the Kind Souls Foundation and Kids' Chance of America.
More by This Author
Read More
- Sep 06, 2024
- Claire Muselman
- Sep 06, 2024
- Frank Ferreri
- Sep 05, 2024
- Claire Muselman
- Sep 05, 2024
- Liz Carey
- Sep 05, 2024
- Frank Ferreri
- Sep 05, 2024
- Frank Ferreri