Expert Analysis

Employers have a direct positive impact on their claims results if they partner with the claims examiners.  When employers treat the claims examiner as a professional partner, claims results are always better. When employers work […]

By David Ring, MD PhD  Associate Dean for Comprehensive Care and Professor of Surgery & Psychiatry at University of Texas Dell Medical School ‍ The human mind is programmed to interpret a new pain as an injury, […]

In the late 1990s, evidence-based medicine was deemed innovative and the “be-all-do-all” for delivering care to injured workers. The EBM mantra advanced in the 21st century packaged in ever-evolving, proprietary treatment guidelines marketed as the […]

Since the birth of case management in the workers’ compensation industry, payers and employers have struggled to quantify the impact that case management has on a claim. Questions surrounding whether case management saves money on […]

Nothing is more challenging in the life of most people than changing behavior.  For many, very obvious reasons, nothing will interrupt your usual behavior patterns quicker and more fully than a serious injury.  In recovery, […]

Some days, we’ll come across a certain event – one that isn’t too rare, but also isn’t too common – and simply brush it off. “It probably doesn’t mean anything,” we say to ourselves. But […]

The goal of any workers’ compensation case management program is to minimize the impact of an injury and assist injured employees in realizing their maximum functional abilities. However, to accomplish this goal, understanding that an […]

Empathy is a concept so needed in the workers’ compensation space and yet we have not invested the time, talent, and resources to further examine and develop this concept. Empathy: a core fundamental to build […]