Workers' compensation claims can be challenging for injured workers and the claims adjusters who support them. Many injured workers feel uncertain, vulnerable, and overwhelmed by the claims process and the recovery journey ahead. For claims […]

In the workers' compensation landscape, no two claims are exactly alike. Each injured worker brings unique experiences, challenges, and emotional needs to the table, making it crucial for claims adjusters to be adaptable in their […]

In workers' compensation, we often focus on policies, regulations, and compliance—essential to ensure fairness and consistency. However, there is an element just as critical yet frequently overlooked: Leadership. Whether you are a claims adjuster working […]

Regarding workers' compensation, the roles of adjusters, claims managers, and executives extend far beyond paperwork and policy. These professionals deal with real human stories, managing the pain, recovery, and hope of injured workers. Leadership in […]

HR Homeroom When it comes to workers' compensation, an injured worker's experience can largely depend on the actions and honesty of the claims team. These people handle claims, communicate with workers, and ultimately decide how […]

HR Homeroom This article showcases how easy it can be to explain the benefits process to an injured human who has sustained an injury at work and will receive some indemnity benefits. The goal is […]

There is a common myth in workers' compensation that injured workers get rich off the system. People talk about it like it's a surefire way to live the good life. We hear stories and see […]

{Part Eight of Compassion Fatigue in Workers' Compensation Adjusters}  Implementing strategies to combat compassion fatigue is important, but how do organizations know if these interventions are effective? Measuring the impact of compassion fatigue interventions is […]