The role of a claims adjuster in workers' compensation is multifaceted. Adjusters need to support injured workers, help them understand the benefits available to them, and guide them through a recovery process that often […]

Establishing trust and connection is not important; it is THE cornerstone of in workers' compensation. Without these elements, we have an adversarial process. As the primary point of contact for injured workers, claim adjusters are […]

Change and uncertainty are constant in workers' compensation. Claims adjusters are vital in helping injured workers navigate these challenges, from evolving medical treatments to changing timelines and complex administrative processes. Adaptive Leadership emphasizes flexibility and […]

Clarity and structure are essential for consistency and follow-through in workers' compensation. Claims adjusters handle numerous cases with unique demands, timelines, and outcomes. Injured workers need clear guidance and reliable timelines when they engage with […]

As the frontline of the workers' compensation process, claim adjusters have a unique opportunity to serve and support injured workers. Servant leadership, focusing on empathy, active listening, and ethical commitment, offers a powerful approach for […]

Building trust is foundational and not prioritized enough in the workers' compensation claims process. Injured workers are navigating a complex and often overwhelming experience and need someone they can rely on. For claims adjusters, practicing […]

Claims adjusters are the backbone of the workers' compensation process and claims adjusters are crucial in guiding injured workers through complex situations. Their task is not just about managing claims but about inspiring and supporting […]

Workers' compensation claims can be challenging for injured workers and the claims adjusters who support them. Many injured workers feel uncertain, vulnerable, and overwhelmed by the claims process and the recovery journey ahead. For claims […]