The holiday season is here—a time often filled with joy and celebration but can also bring an extra layer of stress. For those navigating workers' compensation, whether as an injured worker, claims adjuster, or employer, […]

Kristin Green is no stranger to the power of human connection. As a leader, mentor, and visionary, her career is built on authenticity, relationship-building, and an unwavering commitment to supporting those around her. From her […]

The recent California jury verdict ordering Walmart to pay nearly $35 million to a former truck driver, Jesus "Jesse" Fonseca, is a powerful case study for leadership lessons. This decision raises questions about workplace culture, […]

Workers' compensation, often seen through claims, compliance, and recovery, holds the potential for transformation. This potential is not in the processes but in the people who drive them. Whether it's a claims adjuster guiding an […]

Apologies are powerful in any field but have unique significance in workers' compensation. This industry revolves around supporting people through physical, emotional, and often life-altering experiences. Professionals—whether adjusters, employers, or claims specialists—encounter deeply personal situations […]

Roadmap Series A strong workers' compensation program does not respond to injuries—it works proactively to prevent them. This becomes embedded into organizational behavior and is depicted in the overall culture. Success in workers' compensation is […]

As we conclude this exploration into the Empowerment Circle, it is time to reflect on how this model fundamentally changes worker compensation interactions for the better. By adopting the Creator, Challenger, and Coach roles, claims […]

The final role in the Empowerment Circle is the Coach. While the Challenger drives accountability and resilience, the Coach provides guidance, support, and encouragement. The Coach's role is relief in the workers' compensation system, offering […]