Effective communication is the cornerstone of a supportive workers' compensation experience. From the moment an injury occurs, how an organization communicates with an injured worker can shape their recovery journey, trust in the process, and […]

When an injury occurs in the workplace, how the organization, including its leaders, responds sets the tone for the injured worker's recovery and the effectiveness of the overall workers' compensation program. Timely and accurate reporting […]

Employers often view workers' compensation as a reactive process—something they deal with only after an injury occurs. However, it's crucial to understand that employers play a significant role in managing claims once an injury occurs. […]

Workers' compensation is no exception in an era where data influences nearly every aspect of business operations. Data-driven decision-making (DDDM) offers a pathway to improve outcomes, reduce costs, and better support injured employees throughout their […]

HR Homeroom The COVID-19 pandemic redefined workplaces globally, accelerating a shift to remote and hybrid work environments. We are approaching 2025, almost five years since organizations were rocked by a pivotal trajectory, changing everything we […]

As we conclude Series 1: Pre-Injury – Building a Strong Workers’ Compensation Foundation as part of our Workers’ Compensation Roadmap Series, it is evident that proactive planning and preparation are at the heart of a successful […]

Employee wellness programs are essential to a proactive workers' compensation strategy. These programs reduce workplace injuries, foster resilience, and contribute to a healthier, more engaged workforce by addressing physical, mental, and emotional well-being. Wellness initiatives […]

Documentation is often seen as a mundane administrative task. Still, in the context of workers' compensation, it serves as the backbone of a proactive and effective program. A well-documented pre-injury process establishes accountability, ensures compliance, […]