Carpal Tunnel/Repetitive Stress Syndrome in TN-Workers Comp Issue

[kate]

Tizz,

Don't worry about not being contacted just yet. Just because the HR person filled out the First Report, doesn't mean it actually got to the adjuster yet. Most companies I worked for had a similar procedure:
1. The first report is received and the claim is entered into the Insurance Carrier's system.
2. The claim is forwarded to a supervisor for assigning to an adjuster.
3. The adjuster usually then has 24-48 hours (working days) to make the initial contact.

Every company has different procedures and some are better organized than others. That also goes for each individual adjuster. Some just work faster and are more organized than others.

That being said, you can call the insurance company and explain that a claim has been filed and you are waiting to hear from your adjuster. If they have the claim already, they should be able to tell you who it is.

Also, your employer may not have given you a panel (list) of doctors, because many times they don't understand the WC laws any better than you. Talk to the HR person and ask them for the list. The statute that required this is 50-6-204, sections (a)(4)(A),(B),© & (D). Here's a link: http://www.workerscompensation.com/regul...921&title=

Again, don't worry. But also, keep on top of it and don't let it go too long.